Official Document
711 Privacy Policy & User Data Protection
Your privacy is our priority. This document explains in detail how 711 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully before using this platform.
Updated: 2026
Information We Collect
When you register or use the 711 platform, we collect several categories of information to ensure our services run smoothly and securely. The information collected includes:
- Account information: Your full name, date of birth, email address, phone number, and username registered when you created your account.
- Device and browser information: Device type, operating system, IP address, browser type, and other technical data automatically transmitted when you access the platform.
- Local payment information: Transaction records in Malaysian Ringgit (RM / MYR), including deposit and withdrawal amounts and payment methods used such as TNG eWallet and FPX. We do not store credit card numbers directly — this is handled by approved payment processors.
- Cookie and tracking data: Information collected through cookies, tracking pixels, and similar technologies to understand how users interact with the platform.
- Usage data: Pages visited, session duration, game categories accessed, clicks and in-platform actions, and betting records associated with your account.
How Your Information Is Used
711 uses the information collected solely for legitimate purposes directly related to the operation of the platform. The primary purposes include:
- Processing account registration and verifying user identity in accordance with compliance requirements.
- Enabling MYR financial transactions to be processed safely and efficiently.
- Providing responsive customer support whenever you reach out to us.
- Sending important notifications related to your account, service updates, or policy changes.
- Improving the user experience through analysis of platform usage data and feedback.
- Detecting and preventing fraudulent activity, multi-account use, or violations of our terms of service.
- Fulfilling legal obligations and regulatory compliance requirements applicable in Malaysia.
We will not use your data for third-party marketing purposes without your explicit prior consent.
Cookies & Tracking Technologies
The 711 platform uses cookies — small text files stored on your device — to enhance functionality and the user experience. We use several types of cookies:
- Essential cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
- Functional cookies: Saving your preferences such as language and display format to make return visits more convenient.
- Analytics cookies: Collects aggregated usage data to help us understand how users interact with the platform and improve its performance.
You can manage your cookie settings through your browser at any time. However, disabling certain cookies may affect platform functionality. By continuing to use 711, you agree to the use of cookies as described in this policy.
Data Storage, Security & Sharing
Storage & Security
All personal data you provide to 711 is stored on secure servers protected by industry-standard encryption. We apply appropriate technical and organisational security measures to safeguard your data against unauthorised access, loss, or misuse. Your data is retained for as long as your account remains active, or for the period required under applicable Malaysian law.
Third-Party Sharing
711 does not sell, rent, or share users' personal information with third parties for commercial purposes. However, there are limited situations where data sharing may occur:
- To approved payment processors to facilitate deposit and withdrawal transactions in MYR.
- To technical service providers who assist us in operating the platform, subject to strict confidentiality agreements.
- To Malaysian regulatory authorities or law enforcement when required by law.
Every third party that receives user data is required to uphold data protection standards equivalent to those in this policy.
User Rights, Policy Changes & Contact Us
Your Rights as a User
As a 711 platform user, you have the following rights regarding your personal data:
- Right to access: You have the right to know what personal information we hold about you.
- Right to rectification: You may request corrections to any information in your account that is inaccurate or incomplete.
- Right to deletion: You may request the deletion of your personal data, subject to any data retention requirements mandated by law.
- Right to restriction: You may request that we restrict the processing of your data under certain circumstances.
To exercise any of the above rights, please contact the 711 support team through the channels listed below.
Changes to This Policy
711 reserves the right to update or amend this privacy policy at any time. Any changes will be published on this page with a revised update date. We encourage you to review this page periodically. Continued use of the 711 platform after changes are published constitutes your acceptance of the updated policy.
How to Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact the 711 support team by email at [email protected]. You may also refer to the FAQ us for more information. We aim to respond to all enquiries within a reasonable timeframe.
Have more questions? Check our help centre or create a new account today.